Public Offer and Terms of Service

This document is an offer to enter into an agreement for the InterviewAssist website, dashboard, practice trainer, Chrome extension, and Windows application (the “Service”). The provider is the person or entity identified in the “Provider details” section.

The agreement is made remotely. Before registering or paying, you can review this version, the description and price of the selected service, payment methods, and refund rules. Acceptance occurs when you register/use free features or confirm an order and pay for a paid feature in the interface. Each purchase is governed by the price and package contents shown immediately before that order; they form part of the agreement. Keep the electronic order confirmation.

The Service helps you prepare for interviews, store your materials, recognize or receive question text, translate it, and generate suggestions and answer reviews using software and AI tools. Feature availability depends on your plan, remaining minutes, administrator settings, device, language model, and third-party platforms.

AI output may be wrong, incomplete, outdated, or unsuitable for a particular situation. It is an aid, not a promise of employment or professional, legal, financial, or other advice. You must verify facts and make your own decisions. The provider does not guarantee an interview outcome, job offer, or transcription or translation accuracy.

You must provide accurate information, protect your login credentials, and are responsible for activity in your account. The Service is intended for adults with legal capacity. You must have the rights needed to upload materials and any permission required to process personal data you provide.

You may not use the Service to break the law, infringe another person’s rights, violate a video-conference platform’s rules or an employer’s requirements, bypass access controls, attack the Service, upload malware, attempt to access another user’s data, or present AI output as verified fact. The provider may temporarily restrict access in response to a security threat, abuse, or legal requirement and will notify you where reasonably possible.

Audio capture starts only after you activate it in the extension or application. Depending on the selected recognition method, audio is processed by local Whisper on your device or streamed to Deepgram for transcription. Question text and necessary context may be sent to the Service and AI providers to generate a suggestion or translation. Recognized text and session history may be saved to your account.

Before capturing a conversation, you must check applicable law, platform and employer rules, and provide any notices or obtain any permissions or consent required from participants. Do not provide materials you are not allowed to use. The application is not a covert recording tool; you are responsible for the lawfulness of capture and subsequent use of transcripts.

Current prices, currency, package contents, included minutes, or access period are shown before you confirm an order. Unless the interface expressly says otherwise, a payment is one-time and does not renew automatically. Taxes are presented as required by law and the provider’s applicable tax status.

If NOWPayments crypto checkout is available, the provider calculates the crypto amount using its rate; the network, currency, and address must match the invoice exactly. Sending funds on the wrong network, to the wrong address, or in the wrong amount may be irreversible. The provider processes the payment under its terms.

Wallet funds or minutes are credited only after the payment provider confirms payment. Pending, cancelled, expired, and test transactions are not completed purchases and do not increase your available balance. Minutes are deducted for active use under the plan rule shown on the website. Credits are not a bank account, e-money, cryptoasset, or payment instrument; they cannot be transferred to another account and do not earn interest.

How to submit a request, response timing, and refund method are described in the separate Refund Policy (/refunds). Include your account email, order reference, date, and amount; never send a full card number, CVV, password, or seed phrase. Claims are accepted through the provider’s published contact details.

Mandatory consumer rights under applicable law remain in force. Any term about starting a digital service immediately and its effect on a withdrawal right applies only when it is clearly shown at checkout and you separately confirm it where the law requires that confirmation.

You retain rights to resumes, job descriptions, answers, and other materials you upload. You grant the provider a limited, non-exclusive permission to process those materials only to store them, transmit them to selected technical providers, and deliver the Service features you request.

The Service name, code, interface, and materials belong to the provider or its licensors. You receive a personal, limited, revocable right to use the Service as intended while your account is available. Resale, copying, or reverse engineering is prohibited except where applicable law expressly permits it.

The provider works to keep the Service available, but features may be temporarily unavailable due to maintenance, third-party providers, network issues, or circumstances beyond the provider’s control. Material changes to paid terms will be notified before they apply to future purchases. Existing paid orders remain subject to the terms agreed at purchase unless a change is required by law or to address a security risk.

You may stop using the Service and request account and data deletion. The provider may suspend or end access for a material breach of this agreement or law, subject to mandatory consumer rights and rules for any unused paid balance.

The Service is a digital support tool and depends on network quality, speech recognition, and external models. To the extent permitted by law, the provider is not responsible for decisions made by you or an employer based on AI output, loss caused by your device, or outages of third-party platforms. This does not exclude liability that cannot legally be limited or restrict consumer rights.

Ukrainian law governs this agreement unless mandatory consumer-protection law in your country of residence requires otherwise. The parties will first try to resolve disputes through support; you retain the right to contact a competent authority or court. If one provision is invalid, the remaining provisions continue to apply.

Send legal notices, complaints, and data deletion requests to the provider using the contact details below. The provider may update this offer; the current version applies from its stated date. Material updates will be communicated through the Service or by email when required by law.